This Privacy Policy is introducing to you how we collect, use, disclose, process and protect your personal information. All reasonable efforts will be made to ensure the security and confidentiality of your personal information.
Collection and use of personal information
We may collect the personal information you provide on the platform in order to provide you with the desired products or services. Such information includes, but is not limited to:
- Name, contact details (e.g. email address, phone number)
- Delivery address, zip code
- Payment information
- Account settings (such as username, password)
- Age, gender
- History records, access logs, etc. of using the platform.
We will only collect necessary personal information in order to provide the product or service you requested and improve user experience. Before collecting your personal information, we will ask for the purpose and scope of the information collection and obtain your consent.
Purpose of use of personal information
We use it for the following purposes:
- Process your order, deliver goods, and provide after-sales service
- To send you confirmations, account notifications, payment notifications and other communications related to your transactions
- Provide you with the customer support and problem solving you need
- To provide you with personalized services and content
- Conduct market research and analysis to improve our products and services
- To send you marketing information, including promotional activities, coupons, new products and other information (you can choose not to receive our marketing information)
- Comply with laws, regulations and regulatory requirements.
Disclosure of personal information
We will not sell, trade or transfer your personal information to third parties. However, we may share your personal information with third parties under the following circumstances:
- Service suppliers we cooperate with: In order to provide the required products or services, we may share necessary personal information with suppliers. These suppliers will only process your personal information in accordance with our instructions and privacy policy.
- Statutory requirements: When laws and regulations require us to disclose your personal information, we may disclose it in accordance with legal procedures.
- Consent authorization: After obtaining explicit consent, we can share your personal information with you.
Protection of Personal Information
We will take all reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or damage. We will establish data security policies and procedures, train employees on data protection, and strictly limit access rights.
Protection of Minors' Information
We attach great importance to the protection of personal information of minors. If you are a minor, please use our platform under the supervision of your parents or guardians, and do not provide us with your personal information without their consent.
Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any amendments will be posted on the platform and will take effect from the date of posting. If you continue to use our platform, it will be deemed to accept the subsequent privacy policy.
contact us
If you have any questions or comments about this Privacy Policy, please contact our customer service team.
Contact email: [email protected]